I.T. Services / Help Desk
The Department of I.T. provides technology help for students and employees with email, StarID, campus wireless network access, and general D2L questions. We also maintain classrooms, computer labs, campus drop-in spaces, and offices.
Locations and Hours
SCC's Technology Help Desk is your first point of contact for IT Services. There are many ways to ask for help.
- Help Desk / Computer Lab, North Mankato — C190:
Monday – Thursday, 7:30 a.m. – 8:00 p.m.
Friday, 7:30 a.m. – 4:00 p.m. - Faribault Campus — A109B:
Mondays & Thursdays, 8:00 a.m. – 2:30 p.m. - Phone or Email Support — (507) 389-7280 or helpdesk@southcentral.edu:
Monday – Thursday, 7:00 a.m. – 8:00 p.m.
Friday, 7:30 a.m. – 4:00 p.m.
Resources
Student Info
- StarID Help
- Student email login instructions
- Selecting a computer for college
- WiFi on campus
- Microsoft Office Installation Instructions (PDF)
Employee Info
- Employee email instructions
- Supported Computers (PDF)
- WiFi on campus
Frequent Questions
I forgot my StarID / StarID password. How do I reset it?
Go to and click on the related option. Use your TechID or personal email address. If you don't know your security questions or don't have access to the email on file, contact the IT Help Desk 鈥� we'll generate a verification code after confirming your identity with a photo ID over Zoom or in person.
How do I connect my device to WiFi?
Connect all personal devices to SCC Public WiFi.
How do I access my print code?
- Print from a 色中色 computer using the Secure Print option. You will receive an email from Uniflow to your SCC email account.
- Log in to a 色中色 computer, go to the , click Windows Authentication, and use your StarID.
- Click Account Management 鈥� your code is the TIC (a 5-digit number).
Can I install Microsoft Office for free on my personal computer?
Yes 鈥� all permanent-status employees and current students have access to Microsoft Office on up to 5 devices. See our installation instructions (PDF) for details.